Yes, we’re all dumb – enough to make mistakes – and then we learn. In a way, that is a part of the self-deprecating culture I miss about the military. We are all very hard on ourselves, and while also served with an occasional dose of – ahem – “confidence” we also ridicule ourselves more often than anything else. Well, ourselves and each other. I have grown to realize there is a productive measure to that ridicule that improves individual, collective and team performance.
When a working team establishes a communication environment that allows for straight, sometimes brutal, but honest and even more often comical, communication – there is very little left unsaid. Why is that helpful? Because it ensures that all members of a team are voicing their observations when they thinks something is awry. If you are doing something that can be done better, you’ll be told. If your performance is good, but can be better – you’ll be told. If someone disagrees with you – you’ll be told. The guess work is taken out, and the perceived friction point can be addressed. This reduces what I’ve been introduced to as “office politics”. If we’ve learned anything in a democratic society, it’s that “politics” and “efficiency” often get in each other’s way.
Of course, there needs to be moderation. No team should suddenly start verbally lashing out at each other (nor should they ever really be “lashing out”). First, everyone has to believe that everyone else in the team is more concerned about the TEAM’s goals and objectives than any individual’s objectives. Team-orientation over self-orientation is a topic of its own, and gets into the foundations of team building. But that will be it for today – let’s keep it short. How honest have you been with your team lately?
*You might have noticed the title was intentionally, incorrectly spelled as “were” instead of “we’re”. It’s a play on words… making “dumb” only temporary, until enlightened.